Privacy Policy

Effective Date: March 1, 2026 · Last Updated: March 9, 2026

Taoftware LLC ("Taoftware," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our website at taoftware.com, Diaroo, and our other Taoftware-branded mobile applications, beta experiences, or pre-release services that may appear under placeholder or masked names (collectively, the "Services").

1. Information We Collect

Information You Provide:

• Account, profile, or signup information, such as email address, display name, and waitlist or early-access details
• Content and inputs you choose to provide in a Service, which may include wellness logs, journal entries, preferences, goals, messages, uploads, or similar app-specific content
• Support requests and communications you send to us
• Feedback, survey responses, and research participation information

Information Collected Automatically:

• Device information, such as device model, operating system version, language, and unique device or installation identifiers
• Service usage and diagnostic data, such as features used, session duration, crash reports, and performance metrics
• IP address and approximate location derived at the country or region level

If a Service includes community, collaborative, or social features, information and content you intentionally share through those features may be visible to other users based on the feature design.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Respond to your support requests and communications
• Analyze usage trends to improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. Data Storage and Security

Depending on the Service and features you use, your information may be stored locally on your device, on systems we or our service providers operate, or both. Some Taoftware Services emphasize local storage, while others may rely more heavily on hosted infrastructure to support accounts, syncing, support, or sharing features. We implement industry-standard security measures to protect data we process, but no method of electronic transmission or storage is 100% secure and we cannot guarantee absolute security.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business, such as analytics, hosting, authentication, payments, moderation, or crash reporting providers, bound by appropriate confidentiality or processing obligations
• Other Users: If you choose to post, submit, or share content through community or collaborative features, that content may be visible to other users consistent with the feature design
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Safety: To protect the rights, property, or safety of Taoftware, our users, or the public

5. Third-Party Services

Our Services may use third-party services for analytics, crash reporting, hosting, authentication, messaging, moderation, payments, or customer support. These services may collect or process information in accordance with their own privacy policies and their contractual obligations to us. We encourage you to review their policies where relevant.

6. Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of certain data collection through device, browser, or app settings where available
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at privacy@taoftware.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the Service, the features you use, and whether data is stored locally or on hosted systems. Data stored locally on your device remains under your control and may be deleted by uninstalling the app or clearing app data. If a Service includes an account or hosted content, copies may remain for a limited time in backups or as needed for legal, security, or operational purposes.

9. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers or service providers may be located. By using our Services, you consent to such transfer and processing.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: privacy@taoftware.com
• General Support: support@taoftware.com
• Address: Taoftware LLC, 21520 Yorba Linda Blvd Ste G Pmb 3007, Yorba Linda, CA 92887, United States